We take the protection of your personal data seriously. This policy explains what personal data we collect, how we use it, and how you can exercise your rights. By using our website, you agree to the collection and use of information as outlined in this policy.
Contact Information: Name, email address, phone number, postal address.
Account Information: Username, password, registration details.
User Activity: IP address, browser type, device information, and website usage data (collected via cookies or similar tracking technologies).
Other Information: Any data you provide when filling out forms, signing up for newsletters, or interacting with our customer service.
Service Provision: To provide our services and fulfil contractual obligations (e.g., processing payments, enabling account access).
Communication: To respond to inquiries, send updates about our services, and provide customer support.
Analytics & Website Improvement: To improve our website and services through user behavior analysis, which may include the use of cookies and third-party tools.
Legal Compliance: To comply with legal obligations under Swiss law, such as financial record-keeping and fraud prevention.
Direct Interaction: When you register, fill out forms, or communicate with us.
Automated Technologies: Through cookies, server logs, and other tracking technologies.
Third Parties: We may receive information from external services, such as payment processors or advertising partners.
Service Providers: Third parties that assist us in running the website, providing customer service, or processing payments (e.g., hosting services, payment gateways).
Legal Authorities: If required by law or to protect our legal rights.
International Transfers: In cases where your data is transferred outside Switzerland or the European Economic Area (EEA), we will ensure appropriate safeguards are in place, in compliance with Swiss data protection regulations.
Legal Requirements: For tax and regulatory obligations.
Service Provision: Until the termination of your account or completion of services.
Marketing: Until you withdraw your consent (for example, by opting out of newsletters).
Right to Access: You can request access to your personal data that we hold.
Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
Right to Deletion: You can request the deletion of your personal data where there is no longer a lawful reason for us to hold it.
Right to Object: You can object to the processing of your personal data under certain circumstances (e.g., for direct marketing purposes).
Right to Data Portability: You have the right to receive your personal data in a commonly used, machine-readable format.
Right to Restriction of Processing: You can request a limitation on how we process your data under certain conditions.
